Guest Services Agent

  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Process telephone calls
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Provide information about services available in the community
  • Arrange services required for guests with special needs
  • Secure guests' valuables
  • Process guests' departures
  • Calculate charges and receive payments
  • Customer service oriented
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Previous Front Desk experience in a high volume resort an asset. Previous OPERA experience required.
  • Some college/CEGEP/vocational or technical training, Some university
  • Front desk agent certification
  • Experience an asset
  • Bondable
Niagara Falls, Ontario
TBD
Permanent, Part Time, Weekend, Day, Evening
Great Wolf Lodge

Interested candidates please forward reumes via:
Contact Name: Human Resources Department
By Mail:
3950 Victoria Avenue
Niagara Falls, Ontario
L2E 7M8

In Person between 9:00 and 17:00:

3950 Victoria Avenue
Niagara Falls, Ontario
L2E 7M8
By Fax: (905) 354-5588
By E-mail: lwall@greatwolfniagara.com
Online: http://www.greatwolf.com

5 weeks 1 day ago

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